1. Introduction

These Terms and Conditions (“Terms”) govern your use of the reservation services offered by Adno Guest House (“Adno”, “we”, “us”, or “our”). By making a reservation through our services, you agree to be bound by these Terms.

2. Reservations

• To make a reservation, you must be at least 18 years old and have the legal capacity to enter into a binding contract.
• You are responsible for the accuracy of all information provided during the reservation process, including your name, contact information, and payment details.
• We reserve the right to cancel or modify reservations at our discretion in case of suspected fraudulent activity, incorrect information, or other unforeseen circumstances.

3. Payment

• Payment terms will be specified during the reservation process. We may require full payment upfront or a deposit to secure your reservation.
• We accept various payment methods as specified on our reservation platform.
• You are responsible for any fees associated with your chosen payment method.

4. Cancellation Policy

• Our cancellation policy varies depending on the season and room type. Please refer to the specific cancellation policy displayed during the reservation process.
• Cancellations must be made by contacting us via email at reservation@gmail.com or by phone at 016-8331894.
• Cancellation fees may apply depending on the timing of your cancellation.

5. Changes to Reservation

• We may be able to accommodate changes to your reservation subject to availability and any applicable fees.
• Please contact us as soon as possible to request changes to your reservation.

6. Check-In and Check-Out

• Check-in and check-out times will be specified in your reservation confirmation email.
• You may be required to present a valid photo ID and credit card upon check-in.
• Late check-out fees may apply if you do not vacate the room by the designated check-out time.

7. House Rules

• We expect all guests to respect our house rules, which will be provided upon check-in or displayed in the guest rooms. These rules may include guidelines on smoking, noise levels, occupancy limits, and pet restrictions.
• We reserve the right to evict guests who violate our house rules.

8. Disclaimer of Liability

• We are not liable for any loss, damage, or injury to you or your personal belongings during your stay at Adno Guest House.
• We are not responsible for any disruptions to services or amenities beyond our control, such as power outages or natural disasters.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia.

10. Contact Us

If you have any questions about these Terms, please contact us at reservation@gmail.com or by phone at 016-8331894.