Adno Guest House strives to offer our guests a flexible and fair cancellation policy. However, cancellation fees may apply depending on the season and room type. To ensure you receive a full refund, please review the specific cancellation policy associated with your reservation at the time of booking. This policy will be clearly displayed during the reservation process.

General Cancellation Policy

• Peak Season: During peak season (such as holidays and special events), stricter cancellation policies may apply. Cancellations made [X days] or less before your arrival date may result in a cancellation fee of [Y]% of the total reservation cost.
• Standard Season: During standard season, cancellations made [X days] or less before your arrival date may result in a cancellation fee of [Y]% of the total reservation cost.
• Off-Season: We offer a more flexible cancellation policy during the off-season. Cancellations made [X days] or less before your arrival date may result in a cancellation fee of [Y]% of the total reservation cost.

No-Show Policy

If you fail to arrive for your scheduled reservation without prior cancellation, you may be charged a no-show fee of [Y]% of the total reservation cost.

Early Departure Policy

In case of an early departure, we will do our best to accommodate your situation. However, refunds will not be issued for the unused portion of your stay.

How to Cancel

To cancel your reservation, please contact us via email at reservation@gmail.com or by phone at 016-8331894. Be sure to include your reservation confirmation number in your cancellation request.

Refunds

If you are eligible for a refund, it will be processed within [X business days] of your cancellation request. Refunds will be issued using the same payment method used for the original reservation.

Please Note

• This is a sample Cancellation and Refund Policy and may need to be modified to fit the specific needs of Adno Guest House.
• You may want to consider offering a cancellation grace period, which allows guests to cancel their reservation without penalty within a certain timeframe after booking.
• It is important to clearly communicate your cancellation policy to guests throughout the reservation process.